What is the starting point of becoming lean?
The starting point is to acquire a completely new perception of what is value, and what is waste. I don't like the word waste because it is not horrible enough. I use the Japanese word muda. Muda sounds awful. You don't want muda. You need to acquire a new set of glasses-I call them muda glasses-that allows you to see all the way.
Daniel T. Jones, Author of the book, Lean Thinking,1996
In an interview published in Business Today (India), December 7-21, 1997, p.98.