MASTERING the Management System.
By: Kaplan, Robert S., Norton, David P.,
Harvard Business Review,
Jan 2008, Vol. 86, Issue 1
Successful strategy execution has two basic rules: understand the management cycle that links strategy and operations, and know what tools to apply at each stage of the cycle
Robert S. Kaplan (firstname.lastname@example.org) is the Baker Foundation Professor at Harvard Business School in Boston. David P. Norton (email@example.com) is the founder and director of the Palladium Group, based in Lincoln, Massachusetts. They are the authors of The Execution Premium: Linking Strategy to Operations for Competitive Advantage (Harvard Business School Press, forthcoming in 2008).