Monday, July 14, 2008

HBR Case Study November 2006

The Reign of Zero Tolerance. By: Gerson, Ben, Parker, Janet, Volokh, Eugene, Halloran, Jean, Cherkasky, Michael G., Harvard Business Review, 00178012, Nov2006, Vol. 84, Issue 11

Actions that damage a company and its employees should be stamped out, everyone would agree. But should the people responsible be stamped out, too?

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